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Cloud Customer Success Manager

The Cloud Customer Success Manager is the technical liaison to service our KPMG customers within the internal global network. Our customer based is comprised of individuals from Global Functions and Member Firms around the globe looking to consume products and services hosted on our Microsoft Azure Cloud offerings. The role requires building and cultivating relationships to position our services portfolio and drive KPMGs overall digital transformation in the usage and success of the KPMG Azure cloud solutions. If leveraging your technical knowledge and building successful customer relationships is what give your energy, than this is the role for you!

Digital Transformation
IT Services
Professional (3+)
Amstelveen

Your challenges

  • Digital Transformation activities
  • Align products and services with business needs
  • Technical knowledge of Azure and M365 products and services
  • Generate internal recoverable opportunities

This is you

  • Possess knowledge and awareness of the One Platform strategy, products and services 
  • In posession of Mircosoft Azure Fundamentals (AZ-900) and/or Microsoft 365 Fundamentals (MS-900)
  • Develops forecasts and strategies to define and achieve promotion and success for customers 
  • Builds value driven, multi-level strategic relationships with key stakeholders 
  • Has strong influencing, problem-solving and negotiation skills
  • Align and team with the One Platform supporting colleagues to ensure end to end delivery
* These criteria are an indication of the profile we are looking for. Research shows that male candidates often apply when they see a 60% match with the profile, while women only apply when they see a 100% match. If you don’t meet all the criteria but you do believe that this is the right position for you, we kindly invite you to apply anyway or get in touch.
KPMG Technology
KPMG Technology
KPMG Technology

Your role as
Cloud Customer Success Manager?

The Cloud Customer Success Manager is responsible to grow the usage of One Platform cloud services within the KPMG network. You posess the knowledge and awareness of the One Platform strategy, products and services and services as the initial contact for Regional Delivery Centers, Member Firm and Global Functions within KPMG.  You build value driven, multi-level strategic relationships with key stakeholders in the IT and business layers within the KPMG global network. You develop forecasts and strategies to define and achieve promotion and success for customers (Functions, Regions and Member Firms) across the globe.

 

The role bridges technology knowledge and relationship building the contribute to customer success. The opportunities present different challenges at the member firm and global function level ranging from consumption of a single service to full Digital Transformation. 

What we offer

  • Salary of a Manager with excellent benefits
  • A non-contributory pension plan
  • A laptop and iPhone which can also be used privately
  • A lease car or mobility budget
  • Discounts on insurances and tax benefits for a gym membership
  • Many social activities and chances to develop yourself

Yes, I want to apply

* Required field

Interesse?
Let’s meet Sergio Koosman